Terms and Conditions

Introduction

These Terms and Conditions (“Terms”) are an agreement between Pilates Clubhouse and you, a user of our website and app. Please read this agreement carefully. By using our website and app, you agree to be bound by these Terms as well as our Privacy Policy. Any new features of our website and app, including updates, upgrades, or new services, shall also be subject to these Terms. Additionally, some services offered through our website may be subject to additional terms and conditions that we publish from time to time. Your use of such services is subject to those additional terms and conditions. These Terms set forth the legally binding terms for your use of the website and app. By accessing, downloading, or using the website or app, you accept these Terms and warrant that you have the right, authority, and capacity to enter into this agreement. You may not access or use the website or app or accept these Terms if you are not at least 18 years old. If you do not agree with all of the provisions of this agreement, do not access and/or use the website or app.

Our Content; Proprietary Rights

Through our website and app, we offer, sell, and digitally distribute videos, audiovisual combinations, music, sounds, graphics, photos, and other content, as well as sell products related to that content. We are the owner or authorised licensee of all information, materials, functions, and other content contained on our website and app, and you acknowledge that you are only receiving a limited right to access or use this content. No content from our website and app may be used, reproduced, transmitted, distributed, or otherwise exploited in any way other than as part of our website and app. We also own any information and data collected by us from you, including, without limitation, any data regarding your use and viewing of our website, app, and its content. We may use such information and data for benchmarking and other service enhancements. We will handle and treat any information we collect from you in compliance with our current Privacy Policy. We respect the intellectual property rights of others and expect our users to do the same. It is our policy, in appropriate circumstances and at our discretion, to disable or terminate the accounts of users who repeatedly infringe or are repeatedly charged with infringing the intellectual property rights of others.

Third-Party Links

We are not responsible for the content or availability of outside websites or resources linked to or referenced on our website and app. We do not endorse and are not responsible or liable, directly or indirectly, for any claims that arise from your access or use of any content, advertising, products, or other materials on or available from such websites.

Your Account

If you choose to purchase a product or service offered on our website or app, you may be asked to create an account and will be prompted to create your own unique username and password. You must keep your account information secure. You are solely responsible and liable for all activities that occur under your password or account. You shall notify us immediately of any breach of security or unauthorised use of your password or account. You acknowledge, consent, and agree that we may preserve and disclose your account information if required to do so by law or in a good faith belief that such preservation or disclosure is reasonably necessary to comply with a legal process or to enforce these Terms.

Eligibility; Age Restriction

Our website and app may only be used by individuals who are 18 years and older and who can form legally binding contracts under applicable law. Individuals under the age of 18 must at all times use our website and app only in conjunction with and under the supervision of a parent or legal guardian who is at least 18 years of age. In these cases, the supervising adult is responsible for any and all activities conducted on or through our website and app. You represent and warrant that you are at least 18 years old, or that you are using our website or app under the supervision of an adult parent or legal guardian, and that all registration information you submit is accurate and truthful.We may, in our sole discretion, refuse to offer access to or use of our website or app to any person or entity and change our eligibility criteria at any time.

Acceptable Use

You agree not to use or launch any automated system, including, without limitation, “robots,” “spiders,” or “offline readers,” that accesses our website and app in a manner that sends more request messages to our servers in a given period than a human can reasonably produce in the same period by using a conventional online web browser. You agree to comply with all applicable laws in your use of our website and app.

Unacceptable Use

You shall not:

Modify, adapt, sublicense, translate, sell, reverse engineer, decompile, or disassemble any portion of the website or app. Remove any copyright, trademark, or other proprietary rights notices contained in or displayed on any portion of the website or app. "Frame" or "mirror" any portion of the website or app without our prior written authorisation. Use any automated device or process to retrieve, index, "data mine," or in any way reproduce or circumvent the navigational structure or presentation of the website or app. Harvest or collect information about or from users of the website or app without their express consent and in accordance with applicable law.

Reporting Copyright Infringement

If you are a copyright owner or are authorised to act on behalf of one, please report alleged copyright infringements taking place on or through our website and app by completing the following Notice of Alleged Infringement and delivering it to our designated Copyright Agent.

Warranties/Limitation of Liability

Our content and services are provided “as is” and “as available.” We hereby disclaim all warranties, whether express, implied, or statutory, with respect to our website or app, including, but not limited to, any warranties of infringement, title, merchantability, or fitness for a particular purpose. We will not be liable for any indirect, consequential, special, incidental, or punitive damages, or for any lost profits, loss of data, or procurement of substitute goods or services, arising out of this agreement or your use or inability to use our website or app, even if we have been advised of the possibility of such damages.

Indemnification

You agree to defend, indemnify, and hold harmless Pilates Clubhouse and its officers, directors, employees, and agents from and against any claims, actions, suits, proceedings, or losses arising out of your breach of these Terms or your violation of any law or the rights of a third party.

Termination

These Terms shall take effect on the date you first access or use our website or app and shall continue until terminated in accordance with these Terms. We may, at our sole discretion, suspend, block, or terminate your access to all or part of our website or app for any reason, including suspected illegal or fraudulent activity.

Governing Law; Jurisdiction

These Terms are governed by the laws of Australia, without regard to its conflicts of law provisions. Any claim arising out of or related to these Terms shall be instituted in Australia.

Modifications

We reserve the right to make changes to these Terms at any time by updating this page and indicating the effective date of those changes. You agree to review these Terms periodically and acknowledge that continued use of the website or app after changes signifies acceptance of those revisions.

Contact Us

If you have any questions regarding these Terms or our Privacy Policy, you can contact us at: [email protected]

Classes

24 Hours Notice: All cancellations or reschedules must be made at least 24 hours before the class start time or class will be forfeited from package.

Prepaid Classes: All classes are prepaid, and a valid pass is required to secure your booking. Late cancellations or no-shows will result in forfeiture of that class pass.

Applies to Everyone: No exceptions are made. This ensures fairness and consistency for all clients and allows us to offer the spot to someone else.

Toesox Required: For hygiene and safety, Toesox or grip socks must be worn during all classes.